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Privacy policy

Private policy details

" [Sports Shop HEART]" (It's called "us" in the following.) then, when having a customer use us, the name of the customer, the address, the telephone number and the e-mail address have elucidate information necessary to dealings and a contact (It's called "personal information" in the following.) We also conform to this private policy with the one of the gist of a personal information protection law, and treat personal information. Between the customer about handling and us of the personal information we had this private policy elucidate, you promise.


1. About the use purpose of personal information. We'll use personal information at the following destination. 1) phone number information on customer's name, address and telephone number is used for shipping off of goods and a charge for the price to a customer. The credit card number you designated in relation to a charge for the price and payment information on a bank account are sometimes used. 2) phone number information on customer's name, address and e-mail address and information on the kind, the quantity and the amount charged of the goods you ordered are used to inform of the contents you ordered and delivery method and check it. 3) phone number information on the history you used, the name of the customer, the address and the e-mail address is used because we guide a customer the promotion to do, goods and service. 4) the use history is used as a result of your advice and the questionnaire brought near from a customer to do our service improvement. 5) phone number information on customer's name, address and e-mail address is used to answer to request from a customer and a question. 6) information on the kind, the quantity and the amount charged of the goods you ordered manages by us and makes them indicate in order to read order status from a customer. 7) information on the name of the customer, the address, the kind of goods you ordered, the quantity and the amount charged about the dealings judged to have been used by the unjust purpose is offered to an intelligence agency because I'll refuse the person who orders goods with an unjust destination use of service.

2. About management of personal information. We manage personal information by the following system. 1) necessary company structure is maintained with a personal information protection law and a guideline and a written promise of the effect which treats personal information properly from an employee is acquired. 2) the business top restricts use of personal information to only a necessary staff, and personal information makes a regulation about safekeeping and management of an included medium and has a prevention crackdown for personal information protection. 3) an account and a password are prepared and access right management is put into effect so that only a necessary staff can use the business top for a system about preserved personal information. Further, leaking an account and a password and being no loss, it's managed strictly. 4) for security at the time of the data transmission concerned with personal information by the internet, SSL which is coding communication of a de facto standard is used for a necessary Web page. 5) on the presumption that a trouble doesn't form free, after fixation expiration, personal information will be eliminated from the receipt time of personal information at any time.


3. About a third person offer. After understanding this private policy when ordering, after agreeing for dissemination of information of mentioning to be formed into 1.6) and 7), you'll order. Further, I require to adopt a strict control system with the private way of thinking we set about offered information.


4. About elucidation of personal information. 1) as far as there is no agreement of a customer, we don't elucidate personal information for a third person. But, when coming under the following case, it isn't its limit. * When there was a request from the official facilities which are courthouses and the police, etc. based on a decree. * When there is a special regulation in a decree. * When there are a life of the customer and the third person and a fear that a body and goods are damaged, and it isn't possible to get one's own consent. * When it's necessary to protect our right, assets or service from a decree, our term of service and behavior contrary to a notice or defend, and it isn't possible to get one's own consent. 2) when there was an elucidation request of personal information from a customer, only the occasion which could confirm the thing which is oneself is elucidated. Note: Way of the person himself confirmation Please mail me a copy of the one which can prove that I'm the person himself to us. As soon as I'll check the contents and it becomes clear that I'm the person himself, I'll elucidate.